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How it works

How it works
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You ship your customer returns to us

Most companies selling products through Amazon, eBay and other online retail platforms are challenged by managing their international returns because of either time delays in shipping products back or shipping expenses. We can speed up the return process and provide all the necessary services.

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We determine the level of service needed by inspecting and testing the package

We sort returned items that are damaged, invalid, incomplete or returned with fraudulent intent. Our experienced techs inspect your product and determine the level of the service needed. An individual approach allows us to plan and execute services efficiently, with a focus on the clear and timely reporting of key information.

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We render relevant services depending on the need

We provide a wide range of operations which include but are not limited to refurbishing, remanufacturing, repairing, cleaning and labeling your product. At any stage, we provide detailed reports on all the activity with your product. You can contact our team anytime, as well as view photo and video reports of our work or communicate directly with our tech staff.

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We ship your renewed product back

After all the necessary service is completed, we send your product back to your warehouse, distribution platforms or directly to your customer. We supervise the product until it reaches the final destination, providing tracking details and any other supplementary information.

You can control whole workflow through a personal account via the