US · EU · CIS — cross-border 3PL since 2022
One operations partner for warehousing, fulfillment, and real refurbishment — so the items your shoppers send back come right back to your shelves at up to 100% resale value, not landfill.
Real customers · real outcomes
Hover a logo to focus the story. Each one is a real account — here's the share of revenue, time, or scrap they got back when they switched to RefurbishBox.
We've been with RefurbishBox for several months. Service is fast and responsive, stock visibility is crystal clear, pricing is fair. A great partner.
Tablets that used to be written off now turn around at the Pomona hub and ship straight back to the shelf — recovering close to one in ten dollars of category revenue. 18,000+ units processed.
What we do
Most 3PLs say "we handle returns" and stop at receiving. We close the loop — refurbishment is the headline; the rest support it.
Inspect · clean · repair · repackage · re-photograph. Returned items come back to your shelves at up to 100% resale value — not landfill.
Storage on both US coasts, in the EU, and in Moscow. Short, mid, long-term — close to your shoppers.
Pick, pack, ship. Direct to your shopper, to FBA, or as dropshipping — professional and fast, minimal delay.
Native sync with the systems Chinese sellers already run. Pick a connector, click connect — onboarding in days, not quarters.
Our core service
We refurbish anything you sell — consumer electronics, accessories, apparel, small furniture, smart-home devices. Fast and professional, every step performed against your SOP.
Service
Four live hubs (US-West, US-East, EU-Poland, Moscow). Inbound on a pallet, stored on a numbered rack location, scanned out at pick. The WMS knows where every unit lives.
Service
Orders come in via API, EDI, or your ERP connector. We pick, pack, label, and tender to the carrier — usually within hours of receiving the order.
Service
Plug into our WMS the way your operations team already works. We maintain native two-way connectors for every major Chinese ERP — and an Open API for everything else.
A–D grading
Returns hit our dock, get inspected against your rules, and head to one of four destinations. You see the photo, the grade, and the unit — in your dashboard — before the inspector finishes their coffee.
Pristine. Reboxed and back on the shelf within 24 hours of inspection.
You can check out
Most platforms make international returns slow and costly. We absorb the address, the labels, the customs paperwork.
Each unit is inspected against your rules, photographed, and graded A–D inside our WMS.
Clean, repair, repackage, re-photograph. Returned items come out looking new.
Back to your warehouse, to FBA, to your shopper — your choice.
Network
US warehouses on both coasts, an EU center in Poland, and a Moscow fulfillment center — with service coverage extending through Belarus and Kazakhstan, so your stock and your returns sit close to your shoppers.
Plug & play
Orders flow in, inventory and disposition flow back. One open API on top, native connectors for the major Chinese ERPs underneath — so onboarding is days, not quarters.
Live order pipeline · all hubs, all clients
Full real-time access to our warehouse management system from day one — included with every account. No licence fees, no setup, no surprise charges.
ERP / WMS · native connectors
Two-way sync: orders in, inventory + disposition out.
Carriers · last-mile + freight
Rate-shopped at order time.
Check out our services
Flexible pricing — the level of service determines the cost.
* Repair price depends on complexity.
* Repair price depends on complexity.
* Repair price depends on complexity.
* Repair price depends on complexity.
Who we are and what we offer
RefurbishBox has been a reverse-logistics partner since 2022. Four warehouses, three regions, hundreds of thousands of returns processed — and counting.
Where most 3PLs stop at "receive and forward," we restore, re-photograph and re-fulfill — so your returns turn into revenue, not waste.
Let's talk volume
Twenty-minute call with operations. No SDR script, no slide deck — we'll walk through your SKUs, return rates, and which hub fits.